FAQs for Mobile Care Veterinary Clinic Clients
The MobileCare Veterinary Clinic team are your partners in your pet’s lifelong care. We are here to answer your questions and provide educational resources to help you offer the best possible care to your pet. We have compiled a list of some of the most commonly asked questions. Click on your question below to reveal the answer. Don’t see your question? No problem! Contact our team today and we’ll be glad to help!
Is mobile care more expensive?
The cost of mobile veterinary care is very much in line with the cost of bringing your pet into a brick-and-mortar practice. The only additional expense is the cost of travel. The value and convenience associated with mobile care far outweighs the additional costs!
What are your mileage rates?
The charge to bring the clinic to your door will vary somewhat depending on distance, but the basic house call charge will be $65.00 for those within a 15 mile radius of Boerne Stage Road and IH-10 in Leon Springs. Beyond this distance, a charge of $1.50/mile will be added.
What should we do if we have an emergency?
During normal business hours, we’ll do our best to accommodate the needs of an urgent situation. However, due to previous commitments, distance, etc., there may be times when we can’t respond in a timely manner. In those cases, we will make every effort to guide you to the closest location that can meet your needs. The Emergency Pet Center at Broadway and Loop 410 (210-822-2873) is open 24/7 and is able to handle any emergency.
What if the emergency is after hours?
Because Dr. Mims is the only veterinarian associated with MobileCare Veterinary Clinic, after hours coverage is not possible. Those needs will be met, however, by one of the fully-staffed and equipped emergency clinics in the area.
Mission Pet Emergency
(Loop 1604 near Hausman Road)
Emergency Pet Center
Broadway at Loop 410
Emergency Pet Center
503 E. Sonterra Blvd.
Do my pets need vaccinations every year?
Immunizations are an important part of preventive health care, but the frequency depends on several factors, including age, risk of exposure, and the disease in question. While some immunizations will need to be given annually, some may be given every three years, and some may not be recommended at all. Each pet will have a schedule tailored to their specific needs, and we will discuss our recommendations with you.
Annual examinations remain vital regardless of the immunization schedule, however, as disease prevention and early detection require continued vigilance.
Why does my dog need a heartworm test every year?
No medication is 100% effective, even if administered faithfully, for a variety of reasons. Also, recent studies have indicated resistance to the medication by the heartworms, leading to possible increased risk to our pets.
This is one of the diseases where early detection is crucial, so an annual test is required in order to prescribe heartworm preventive medication.
What should I do to prepare for the visit?
We will bring our mobile clinic directly to your house, but it’s important that you have your pet confined before we arrive.
Dogs should be on a leash or harness, while cats should be confined to a carrier or a small room without hiding places! Cats especially seem to know the most inaccessible hiding places!